Privacy policy

Who we are

This website is run by Shaurya Digital Media, based in Bengaluru, India. Our registered address is [TO FILL IN: full registered address].

If you have any question about this policy, or about information we hold about you, email info@shauryadigitalmedia.com or call 8527-8528-10.

What information we collect

When you fill in a form on this site, we collect what you type into it:

• your name
• your phone number
• your email address, if you give one
• your business name or website
• what you need help with, and anything you tell us about your situation

When you visit the site, some information is collected automatically:

• your IP address, browser and device type
• which pages you looked at and how you reached us
• cookies used by our website analytics [TO FILL IN: name the analytics tool you use, e.g. Google Analytics]

We do not collect payment card details on this website.

Why we use it

We use the information you give us to:

• call or message you back about your enquiry
• understand what your business needs before we quote
• send you the audit, plan or report you asked for
• send invoices and keep our accounts, if you become a client
• improve the website, using anonymous visitor numbers

We do not send marketing messages to people who only filled in an enquiry form, unless you ask us to. We never sell your information to anyone.

Your consent, and taking it back

We use your information because you gave it to us and asked us to get in touch. You can tell us to stop and to delete your details at any time, by emailing info@shauryadigitalmedia.com. We will do it and confirm once it is done.

Who else can see it

We share information only with the services we need to run the business, and only as much as they need:

• our website host and email provider
• the form or email service that delivers your enquiry to us
• website analytics
• WhatsApp, if you choose to message us there
• our accountant, for invoices, if you become a client

We may also share information if the law requires it. Nobody else gets it.

If you become a client

When we work for you, we usually need access to accounts such as your website, your Google Business Profile, Google Ads, Meta Ads and analytics. Those accounts stay in your name and under your ownership. We access them to do the work you asked for, and nothing else. When our work ends, you remove our access, or ask us to remove ourselves, and we will.

Anything we learn about your business while working for you stays confidential.

How long we keep it

Enquiries that do not turn into work are kept for [TO FILL IN: how long, e.g. 12 months] and then deleted. Client records are kept for as long as we work together, and afterwards for as long as tax and company law requires. You can ask us to delete your details sooner.

Your rights

You can ask us to:

• tell you what information we hold about you
• correct anything that is wrong
• delete your information
• stop using it

Email info@shauryadigitalmedia.com and we will reply within one working day and act within a reasonable time. There is no charge for this.

If you are not happy

If you think we have handled your information badly, tell us first — we would rather fix it. Contact our grievance officer: [TO FILL IN: grievance officer name and email, required under Indian data protection rules]. If we cannot sort it out, you can complain to the relevant authority under Indian data protection law.

Cookies

Cookies are small files a website stores on your device. This site uses them to keep it working properly and to count visitors. You can block or delete cookies in your browser settings; the site will still work.

Keeping information safe

We keep your information on password-protected accounts and limit who can see it. No system is perfectly safe, but if something goes wrong that affects your information, we will tell you.

Children

This website and our services are for businesses. We do not knowingly collect information from anyone under 18.

Changes to this policy

If we change how we handle information, we will update this page and change the date at the top.